Privacy Policy

Last Updated: May 20, 2025

1. Introduction

At Artisan Institute, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Information: Name, email address, phone number, billing address, and payment information when you register for an account or purchase a course.
• Profile Information: Profile picture, bio, and other information you choose to provide in your user profile.
• Usage Data: Information about how you use our platform, including courses viewed, progress in courses, and interactions with instructors and other users.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform
• Process transactions and send related information, including confirmations and receipts
• Send administrative messages, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience on our platform
• Monitor and analyze trends, usage, and activities in connection with our platform
• Detect, prevent, and address technical issues
• Protect against harmful, unauthorized, or illegal activity

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Instructors: If you enroll in a course, we may share your information with the instructor to facilitate the course.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate information)
• The right to object to our processing of your personal information
• The right to restriction (to request that we restrict processing of your personal information)
• The right to data portability (to receive your personal information in a structured, commonly used format)
• The right to withdraw consent at any time, where we rely on your consent to process your personal information

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@Artisan Institute.com.